SHIPPING & RETURNS
What is the time frame for refunds?
- 30 days from the date of purchase
Which items are eligible for refund?
- Unopened and undamaged items will be eligible for refund.
- Once we receive the item, you will be credited back the purchase price, minus the full shipping costs within 3-5 business days.
- Refunded credits can be exchanged for other items or a replacement of the same item of your choosing.
- Please email [email protected] for customer support. Or call (877) 613-3276
What if the item is damaged upon delivery or is defective?
- All of our products are tested for quality, and all shipments are carefully inspected before leaving our warehouse. Upon delivery of your order, please check the product carefully to ensure it has not been damaged during shipping.
- All claims for damaged products must be made within 48 hours of delivery.
- Please contact us and provide detailed information for any product damaged during shipping within that time and we will reach out to our Shipping Warranty department to replace the products ASAP.
We can ship to virtually any address in the United States. Note that there maybe some restrictions on some products.
Call for shipping cost on larger orders
Anything outside of the 48 contiguous states call or email us about more information.
Anything over $5000.00 order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page along with your invoice.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Please take a look at your options here that we have.
JOIN OUR AFFILIATE PROGRAM
The world is coming to terms with the benefits CBD can provide and our mission has committed to set standards of excellence in organic quality and affordable products from our USDA hemp farm to finished products. Reach out and see what we can achieve together.